This week, PBS stations around the United States are airing Digital Nation, a
documentary which claims to offer us insights into life in the digital age. I was happy to participate in this important production, though, I must confess, more than a little disappointed in the finished product. It raises important issues, to be sure, but does so often in a one-sided manner which panders to the biases of public television viewers rather than challenging them to look at the potentials of digital media in education through new lens.
What I value from the production is the website which gathers together extensive interviews with key thinkers with a range of views about the value of digital media in education and our everyday life and which has collected the voices of everyday people many of whom share stories of how they have built productive relationships with and through new media technologies and practices. The website allows us to chart our own paths through this debate, to drill much deeper into different points of view, and offers a more balanced picture of the current state of the debate. The website allows us to ask questions, while the television show tells us what to think. Granted it does so in a way that is much more subtle than the typical Fox News scare story, but it is hardly "fair and balanced" either.
The existence of the website with so much raw footage alongside the completed documentary offers a unique resource for teaching basic media literacy skills, allowing us to question the choices the filmmakers made, and how various rhetorical devices shape how we respond to the words and images included.
All of this points to discussions we should be having, including a
consideration of the potentials and limits of multitasking and whether
it is inherently linked to our relations to digital media (or rather an
artifact of a much longer history of economic and social pressures which
have resulted in a more demanding and fragmented lifestyle). My one
comment included in the film centered around the ways that people
throughout the 20th century saw their lives as disjointed, understood
their eyes as pulled in many different directions, and worried about
distractions, yet also developed strategies which allowed them to cope
with these pressures.
One of the passages in the film that
annoyed me the most was its depiction of contemporary MIT students as
the advance guard of technological development and yet as somehow
failing in their classes because of an over-reliance and over-confidence
in their multitasking skills. I wanted to share some reflections of my
own perception of the MIT students, given how prominantly Sherry
Turkle's concerns about these students played in the opening segments of
Digital Nation. I know Sherry well, I hold her in great affection and
respect, but on many points here, we've come away with different
impressions. I should note that I taught at MIT for 20 years, arriving
there before digital media hit most of the country, and leaving only six
months ago. I also for 14 years was a housemaster in an MIT dorm so I
saw these students in the classroom and where they lived.
Let me
start with the concept of "killer paragraphs," a phrase used by one of
the MIT students to describe his writing. I recognize the point of the
piece was that they had difficulty connecting paragraphs together to
form a coherent linear essay. On that point, I think we can all agree.
But I think the student who described himself as writing "killer
paragraphs" was getting at something that is easy to ridicule or
dismiss, yet may be a significant shift in what constitutes good
writing. The writing of MIT students has to do with the production of
densely written, carefully argued, powerfully presented, meaningful
chunks of information. They can and often are really "killer" in that
they condense together a great deal of information, they have a core
insight which gets introduced and developed in a half a page to a page
of prose, and then they move onto something else. It is to the
traditional college essay what Hemmingway was to Hawthorne. They take
you through all of the steps of the argument; they support it; they
anticipate and head off potential criticism; they draw on both the
readings and their personal experience.
Some of the paragraphs make
you weep for joy. Yet, they have difficulty connecting them together to
form larger units in part because they learned and rehearsed their
writing on discussion lists, where they acquired skills at compression
and where extended development is apt not to be read or dismissed as
long winded. (Trust me, my own verbosity is often held up to me as a
reason why I am "not really a blogger.") I am not ready to dismiss this
as bad writing, but I would work hard to make sure they could create a
larger framework through which to connect their ideas.
The film
makes the point that they are often multitasking in the classroom and
that they believe they are better at multitasking than current lab
research suggests. I certainly encountered situations where most of the
students had a lap top open in my class. In some cases, they were
performing quite mundane tasks, such as compiling code, which required
very little of their attention and would be mind-numbing if performed
with their full attention. They are multitasking in the same way that a
faculty colleague would knit during faculty meetings: the actions were
routinized, most of the time they didn't require much thought, but they
absorbed a certain amount of nervous energy. I am also reminded of
Irving Howe's World of Our Fathers which described how factory workers
in the Lower East Side of New York in the early 20th century would pool
their money and hire someone to read to them as they did mind-numbing
labor. We often see such a gesture as the mark of a literate society,
yet they were also, dare I say it, multitasking, combining two tasks,
one of which required manual knowledge but not intellectual engagement
with another that was all brain to keep them stimulated and engaged. We
might see bringing coding to class as very similar.
In some
other cases, their multitasking is monitorial, they are scanning their
environment looking for changes in status, much the way the guy who
works at the desk in my condo keeps his eye on four or five television
screens to make sure nothing bad happens to the people in the building,
even as he deals with signing in packages, chatting with residents, and
doing a range of other tasks. He doesn't need to stare at the screens
every moment, but he does need to be peripherally aware of what's going
on there and act when it requires his full attention. One of my concerns
with the lab based experiments on multitasking is that they assume each
task is equally critical or that they all require a high level of
accuracy and attention to detail. Sometimes, all that is needed is a
quick scan or sweep in between other tasks that demand more focused
attention. I hope that my lecture is not what is being scanned, but I
know that the humanities are not always their top priorities and I would
rather they get some of the content than to skip the class altogether
when the Institute demands more of them than they can deliver. I've seen
a student look hopelessly absorbed in their computer work, shift into
active engagement with a class discussion, make very pertinent comments,
and then go back to work, just as I've seen exhausted students make a
great comment and then fall asleep before they heard their classmates
response. It is not the ideal in either case but sometimes it reflects
the crunch of a university system which pushes its students to the
breaking point and beyond, just as adult multitasking is a product of
unreasonable demands placed on us by current economic practices.
Some
of the students make bad choices and pay the consequences for them. But
then some of them stay up too late, don't read the assignments, put off
doing written work, and make a range of other decisions which also
negatively impact their performance in my classes. The reality is that
even bright students sometimes make bad choices, and part of our task as
teachers is to help them to see the consequences of bad choices and
model more constructive relations with technology.
Some of the
students are indeed engaged in activities which constitute distractions
from the course work, but before the computer, you would see people
flipping through textbooks, reading newspapers, doodling, or simply day
dreaming in class, and the computer simply makes these actions more
visible to people around them. I am not happy that they are doing these
things, but as a teacher, it's my job to be more interesting than these
minor distractions.
Most often, they use the computer to take
notes, to record information that emerges for the class discussion. This
is a generation that learned its keyboard skills in elementary school
and often finds penmanship torturous. Why shouldn't they be allowed to
use the computer to take notes?
They might also use the computer
to draw on information relevant to the discussion. I made a conscious
strategy of engaging with these aspects of their computer use, posing
questions for them to look up information online just as I might ask
them to look up something in a book. I might suggest examples that they
might want to look at later and they would pull up the links and
bookmark them for consulting later. They might check me if I was
struggling for a bit of data and they might propose videos from YouTube
which helped to illustrate the points we were exploring in the
discussion. It's hard to call many of these uses multitasking in the
negative way the film uses the word, because these are very much on task
and help to reinforce the lessons through alternative media channels
and help increase curiosity on things they could look at later. Students
would often look at these book marked materials and send me e-mail
about them which encouraged us to extend the discussion through another
channel.
The charge that they are multitasking and thus not
retaining information rings false to me. I have found that MIT students
have incredible recall -- they can recount point by point details of
class discussions weeks later. Many of them are very close readers of
texts, having mastered close reading through their engagement with
online fan and gamer discussion lists and can apply those skills to a
range of media artifacts. Many of them are gifted problem solvers and
brainstormers, having collaborated through social networks and online
forums for much of their life. They would tackle theories almost as
engineering problems, breaking them down analytically, resolving
conflicts and confusions, and putting them back together again. In a
liberal arts college, students rip into the theories like a pack of
savage wolves, trying to see who or what will survive their terrorizing,
but at MIT, students tinker with theories, seeing what each allows them
to do, looking for their strengths, and then patching together their
weeknesses, to see if they can build something stronger in their place.
As
someone who lived with MIT students, let me tell you that computers
have not displaced books. Almost every student has a stack of well loved
and well worn books in their rooms, alongside their electronic
computer. In some cases, textbooks, but even there, they were textbooks
they chose to keep in a world where poor students can quickly sell off
used textbooks they don't value. Many more of them were literary works
-- particularly science fiction and fantasy, but also classics from the
high school lit class, which have continued to speak to them in
meaningful ways. I've certainly engaged in long conversations with these
students about the books they read, sometimes well into the night. I
even remember sitting up one cold December night until dawn taking turns
reading A Christmas Carol as a group -- a project initiated by the
students themselves. Unlike some adults I know who want to pit the
computer against the book, they have no trouble giving both their proper
respect, using the computer when it seems meaningful to them, reading
books when it seems the best choice. They do so programatically in
search of information, but they may also use both as a source of
pleasure and self reflection. What I saw in the dorm renewed my faith
that the values of book culture are surviving into the next generation.
Yes,
they often use computers and mobile devices to navigate through the
day, coordinating their activities with other equally dispersed and
mobile students. Yes, they sometimes writing emails to people who are
just across the hall. But they also still hang out in each other's dorm
rooms and they particularly cluster in the lobbies of dorms to talk with
each other. Our dorm was a thriving community, a support network for
its members, a place where a great deal of learning took place through
conversations, and I worry very little about the social skills of MIT
students. Our dorm was perhaps the most vital social community I've ever
been a part of -- and much of this was brought about because
communication ocurred at multiple levels through a range of
technologies. Sometimes there were fights through online spaces, but
rarely were they allowed to fester, because they could always be
resolved through face to face conversations. And yes, they formed strong
connections with people they never met face to face -- which expanded
their social networks, exposed them to new ideas. We also saw students
who had come to MIT from other parts of the world able to maintain much
stronger connections with their families and friends back home (or for
that matter, at other universties around the world.)
I know what
you are going to say -- that these are exceptional students at an elite
university and not necessarily representative of students around the
country. I fully agree. But keep in mind that I didn't choose to focus
on MIT students. The filmmakers did. And they were trying to make the
claim that MIT looked like where other students would be going in the
future -- that they illustrated the traits of digital learning pushed to
an extreme because MIT students are among the early adapters of
technology and live lives that are more saturated with high tech
experiences than most students. I am not sure that MIT students are
really representative of much more than their own local culture and on
the MIT campus, each dorm constitutes its own distinctive cultural
community.
As someone who works through ethnography, I do not
necessarily see any group as representative of the national norms. There
is no one digital culture or digital generation, simply many different
ways that groups have integrated digital technologies and practices into
their lives, some rewarding, some potentially destructive, but each
distinctive. At that point, I see a value in locating problems but I
also see a value in locating success stories which might provide models
for building more constructive relationships to technology. The work
I've been doing for the past five years working on New Media Literacies
has been to help identify what productive relationships to new media
look like and to create materials which help teachers and students
master needed skills. It doesn't assume everything we do online is
equally valuable to us, but it also doesn't start from the premise,
seemingly advocated at places in the film, that we should bar the school
house gates to digital technology. For me, the potentials are much
greater than the risks.